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Please read this guidance before visiting the Hospice or one of our shops

Infection Prevention & Control

We hope you and your loved ones are keeping safe at this challenging time.

At Michael Sobell Hospice the health and wellbeing of patients, visitors, volunteers and staff, is our main priority. Please be reassured that we are following all the recommended guidance outlined by Public Health England.

We are also taking proactive steps to minimise risk where necessary. Please do check this page for updates.

We continue to check and follow government guidelines and will take appropriate actions. Please continue to refer to the weblink for the most up to date information.

Hand Sanitiser Picture

You can help us minimise the risk of Covid-19 (Coronavirus) by following the government guidelines including handwashing (following the correct process as directed). We have introduced additional hand sanitisers around the Hospice, which we ask that you use upon entering and exiting.

Visiting patients on the Inpatient Unit will be discussed with you at the time of admission. We are constantly reviewing the situation regarding visitors. Please click here for the latest information.

Please do not visit the Hospice if:

  • You have travelled from an affected area within the last 14 days. Follow the specific advice for returning travellers, including self-isolation.
  • You have been in close contact with someone with coronavirus
  • You think you might have coronavirus

Use the NHS 111 online service. Do not go to a GP surgery, pharmacy or hospital. You can find out more, including which countries/areas are affected at

If you have any queries please call the hospice on

(020) 8106 9201 (Hospice Reception)

(020) 3824 1268 (24 hour Advice Line)

The Day Therapy Unit is currently closed to protect patients, volunteers and staff, however we are telephoning patients to provide remote therapy.

We are constantly reviewing the situation in line with the latest government guidelines.


In line with national Coronavirus restrictions, our charity shops, Furniture Warehouse and Book Stalls are currently closed until further notice. The health and safety of our staff, volunteers and customers our number one priority.

What to expect in store

  • Hand sanitiser available on entry/exit
  • Max two customers in store at a time
  • Shop manager and volunteers on hand to offer any help or guidance

Opening Hours

Opening hours/days will be subject to change as a result of the current pandemic, so please ensure you check shop opening times before visiting us.


Currently we can only accept the following donations in our shops:

  • Two closed ‘bin’ bags or two closed boxes of donations at a time per customer
  • Small items of bric a brac
  • Small electricals
  • Good quality clothes
  • Books
  • Bicycles

Currently we are unable to accept:

  • More than two closed ‘bin’ bags or two closed boxes of donated items
  • Poor quality items that cannot be resold
  • Large bric a brac items
  • Large electricals  (e.g. TVs)
  • Furniture
  • Donated goods in open bags or cardboard boxes
  • Bedding
  • Curtains
  • Prams and Pushchairs
  • Large children’s toys

Go here for more information about our shops

Our drop-off service is now closed until further notice in line with national Coronavirus restrictions. We hope to be able to offer this service again very soon, so please keep any donations you may have in a safe place for now. Thank you for your continued support at this difficult time.


Michael Sobell Hospice Charity
Mount Vernon Hospital
Rickmansworth Road

(SatNav users use postcode WD3 1PZ)

Enter via Gate 3 via White Hill for nearest car park.


(020) 8106 9201

24 hour Advice Line & Referrals

(020) 3826 2367

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