New 2018 logo post Feb


Judi Byrne – Chief Executive

With over 20 years experience in healthcare, predominately in palliative and end of life care, Judi's career spans roles with St Luke's Hospice, Kenton, Sue Ryder and NHS Acute and clinical commissioning organisations. With an MA in Hospice Leadership her career highlights include a book on Palliative Care in Neurology; her contribution to the NHS National End of Life Care Strategy and as CEO for the building, commissioning and opening of a new Hospice in Lincolnshire.

As Chief Executive, Judi is responsible for the leadership of the senior management team and all of the Charity’s staff and volunteers. The Board of Trustees delegates the powers for day to day decision making to Judi and the members of the Senior Management Team.  She, in turn, is responsible to the Board for ensuring the consistent achievement of the Charity’s vision and strategic and financial objectives.

Judi joins the organisation on Monday 22nd January and can be contacted on 020 3826 2358 or on email 

Caroline Caisley

Caroline Caisley – Head of Income Generation

Caroline will formulate the strategic direction and lead the day to day activities of the Fundraising and Retail teams.  She will maximise voluntary and trading income for the Charity and will manage and develop the teams to meet their targets and objectives.  She will deputise for the Chief Executive in her absence.

Caroline can be contacted on 020 3826 2355 or email


Glyn Halliday – Accounts Manager

Glyn oversees the financial areas of the charity. Financial responsibilities cover administering the income and expenditure, gift aid, management accounts, year end and budgeting through to audit.

Glyn can be contacted on 020 3826 2360 or on email


Sam Heggie, PR & Marketing Manager (part time)

Sam oversees the operational running and management of our in-house PR & Marketing team, with responsibility for ensuring the charity’s strategic communications delivery works effectively and efficiently across all mediums.

For all PR & Marketing queries, please contact the team on 020 3826 2363/2369 or email 


Christine Breen – Accounts Assistant (part-time)

Christine supports the team by providing much needed support managing payments for events, processing information and updating records.

Christine can be contacted on 020 3826 2359 or email


Ophelia Chambers-Henry – Community & Events Fundraising Manager

Ophelia’s role is to give a strategic and operational lead to significantly increase income and supporter engagement year on year from events and community fundraising activities.

Ophelia can be contacted on 020 3826 2362 or email

Vanessa Howden Smith for website

Vanessa Howden-Smith – Community Development Fundraiser

Vanessa will be responsible for managing and developing well-established relationships with donors and developing new relationships in the community.  She will act as the main liaison with community and service groups, and will project manage and implement associated fundraising activities.

Vanessa can be contacted on 020 3826 2357 or email


Victoria Mansell - Volunteer Services Manager

Victoria recruits and supports volunteers for the Michael Sobell Hospice fundraising and retail functions.

Victoria be contacted on 020 3826 2356 or email 

Mala Patel

Mala Patel- Database Administrator (part-time)

Mala is responsible for the ThankQ CRM database, assisting with detailed reporting on administrative, fundraising and retail activities, working with the Charity team to ensure compliance in accordance with the Fundraising Regulator.

Mala can be contacted on 020 3826 2354 or email 


Maria Ambrose – Northwood Shop Manager

Maria manages our Northwood Shop looking after a dedicated team of volunteers.

Maria can be contacted on 01923 842050 or email


Elaine Howell - Ruislip Shop Assistant Manager

Elaine is managing our Ruislip Shop with the assistance of a dedicated team of volunteers.

Elaine can be contacted on 01895 678444 or email


Mags Wheatley - Eastcote Shop Manager

Mags manages our Eastcote Shop and has a fantastic team of volunteers.

Mags can be contacted on 020 8868 6387 or email


Andy Smith – Volunteer Warehouse & eBay Manager (part-time)

Andy is our warehouse and eBAY Manager leading a team of dedicated volunteers.

Andy can be contacted on 01895 825 106 or email